Trade Pro Member Profile - Dublin Floorer - Joe Hyland
'I've great passion about flooring and have always enjoyed the work I do'
Joe Hyland, Hyland Flooring
OLT: Hi Joe, tell us a bit about yourself and how you started as a floorer:
Joe: I have been in the flooring business for a good while, and established Hyland Flooring in 2007. The demand for quality flooring professionals has been growing over the years, and my business has benefited from this growth. I am also lucky that I love the job, so it’s a win-win.
OLT: What do you love about flooring, are there any types of jobs or projects you especially enjoy?
Joe: Floor restoration is very exciting.
Uncovering original floorboards, hidden by carpet or tiling and restoring to a high quality finish gives me great satisfaction. Being able to transform a room with new look floor is also a job I really enjoy.
Couple of years ago, a light Scandi floor finish was trending (it’s still a popular look) so with applying the right products and technique it’s always a pleasure to finish a job to a customer’s specifications.
Right now, the herringbone style is what many homeowners are after. It’s a lovely finish, but it is a labour-intensive process and more expensive. If a homeowner does have to compromise due to price, I can’t stress enough that wide-board planks won’t disappoint and is generally less expensive to install.
OLT: We can see from your 5-star ratings you’ve lots of happy customers. How do you go about ensuring that 5-star rating?
Joe: Communication is the key.
A first meeting with any client is all about listening to what they are trying to achieve and for me to provide the best advice based on budget and finish.
I always aim to arrive on-time, keep the workspace clean and organised and provide the highest quality finish.
I also aim to provide a good value service and while I might not always be the cheapest quote, my clients are never disappointed with the result.
OLT: Have you any advice to someone else starting out?
Joe: Recognising your strengths is key to starting any business. Always seek support along the way when needed and stay focused.
OLT: What lessons have you learnt since starting your own business?
Joe: To do the best work and always be honest. Getting things wrong is always part of the any business start-up but learning from mistakes and moving on is what I have learnt through the years.
OLT: How did you manage to stay afloat during the last recession?
Joe: The last recession was challenging for everyone in the business, however I kept focused on existing and referral work. If you provide a quality service, you will always find yourself busy.
OLT: How has membership of Onlinetradesmen helped your business?
Joe: Onlinetradesmen has been great and always provided a steady stream of jobs. I enjoy working with the team, and they have been a huge support for my business.
Lovely talking to you today Joe!
Hyland Flooring has great passion about flooring. With almost 20 years flooring experience, Hyland flooring supply and fit all types of laminate and hardwoods from engineered to bespoke parquet. They also have a refurb business for sanding and finishing old wood floors back to new. For the highest quality and great prices, call Hyland Flooring today for all your flooring needs.
View Hyland Flooring profile and ratings here
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