Heating Systems Recall in Ireland: Serious Risk of Electrocution from Tucson Pumps

Homeowners and tradespeople across Ireland are being urged to act immediately following a major heating systems recall issued by the Competition and Consumer Protection Commission (CCPC).

⚠️ 114,000 Heating Pumps Recalled Over Electrocution Risk

Over 114,000 Tucson circulating pumps installed in Irish homes pose a serious risk of electrocution, prompting one of the largest and most serious product safety alerts ever issued in the country.

The affected models — Tucson 5m, 6m, and 8m pumps — were manufactured between 2017 and 2024 and are commonly fitted in oil and gas boiler heating systems.

⚡ What’s the Danger?

A manufacturing fault allows the mains cable to connect in reverse, potentially causing the live pin to link to the earth pin, which could result in a severe electric shock.

Consumers are advised not to touch or disconnect any Tucson pump. Heating systems can be used normally but should be inspected by qualified professionals.

🔍 How to Check If Your Pump Is Affected

If your heating system was installed or serviced since 2017, take the following steps:

1. Locate your heating pump (but do not touch it).
2. Look for the “Tucson” brand and the serial number on the front.
3. Check the serial number at CCPC.ie or on the Tucson Pumps site.
4. Affected serial numbers include:

• S/N A
• S/N B
• S/N C
• S/N D44 or earlier
• S/N 2017–2020

If your pump matches these, contact Instantor (Tucson’s Irish distributor) at 01 842 6255 for a free replacement by an approved Tucson technician.

🧰 Warning for Tradespeople

The CCPC and Association of Electrical Contractors Ireland (AECI) are warning all tradespeople carrying out heating or electrical work this season to remain vigilant.

“Anyone working on heating systems must be very aware of the serious risk presented by these pumps,” said Patrick Kenny of the CCPC. “Retailers must also check their stock and stop sales of the affected units immediately.”

The AECI has described the situation as a major safety hazard, advising tradespeople to isolate circuits, verify serial numbers, and avoid contact with any suspected Tucson pump until confirmed safe.

🏠 What Homeowners Should Do

• Do not touch or attempt to remove the pump.
• Check serial numbers online or by phone.
• Arrange a free replacement through Instantor.
• Inform tradespeople before any maintenance visit.

🔧 Stay Safe and Hire Verified Experts

This urgent heating systems recall in Ireland highlights the need for qualified and verified professionals when working on heating or electrical systems.

If you suspect your home may be affected or you’re scheduling a heating service, always hire a trusted expert.

Find certified heating engineers, plumbers, or electricians on OnlineTradesmen.ie

— Ireland’s leading platform for verified tradespeople.

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