Trade Professionals often face difficulties in getting paid for their services, especially when disputes arise from a project or when payments have been stalled. This can lead to a significant loss of time and money for the tradesmen. TradeyPay Escrow is an innovative platform that offers a solution to these payment difficulties..

, In a nutshell, TradeyPay Escrow provides extra safeguards and controls that paying by cash, bank transfer or credit card simply cannot provide.

By using TradeyPay Escrow both parties are pre-agreeing on the cost, deliverables and scope of the job before it starts. This agreement is then reflected on the TradeyPay Escrow platform by both parties – meaning the money will only be released to the tradesman, trade pro or builder once the project is delivered as agreed.

Additionally, both parties have to verify their identities and bank account as part of the transaction, so you also get certainty on who you are paying and what you are paying for unlike paying into a random bank account.

Your tradesman, trade pro or builder can now also be assured that the money is in place for the job without you having to make any blind / good-faith payments – and you get all those extra guarantees on the quality and timeliness of the job. Everyone wins!

First off, using TradeyPay ensures that the customer has the money to pay you for the project as agreed. It's allocated to you in a secure, regulated account. Straightway any uncertainty around funds or ability to pay is removed from the job for you.

On top of that both parties need to verify their details in line with applicable Know Your Customer (KYC) / Anti-Money Laundering (AML) regulations - ensuring that the identity of your customer is verified by a trusted third party.

Finally, once the customer lodges funds, they can only be released to you as the payee - subject to you completing the job as agreed of course. So, where you deliver a quality job on the agreed terms, this money will be released to you as promised. In the event of a dispute there is an independent 3rd party mediation service - see the disputes section below.

The TradeyPay Escrow service is powered by Trustshare UAB, a company registered in Lithuania with the registration code 305668309, whose registered office is at Zalgirio g. 90-100, LT-09303 Vilnius, Lithuania. Trusthare is registered with the Bank of Lithuania as an EMD agent with authorisation code LB001994. Trustshare is also a licensed eMoney provider in the UK registered with the Financial Conduct Authority (FCA) with reference number 902866.

It's 100% free for Onlinetradesmen trade professionals. There are small transaction fees but they are borne by the customer. As a trade pro, you collect 100% payment - unlike credit card machines or other payment processors. TradeyPay Escrow is included in the Everything App from Onlinetradesmen. To join and start using TradeyPay you can register on a premium or basic plan here

Charges and fee structures are subject to change at any time and will be communicated to users in line with terms and conditions of service.

TradeyPay Escrow uses advanced QR Code and payment link technology. This means it makes getting paid really easy!

To use it you simply login into your account, generate a QR Code or link and send it to your customer. They scan the QR code or open the link - and pay you there and then. It's magic!

With QR codes the possibilities are endless - you can add them to your invoices, business cards or even as stickers to the side of your van - a customer simply views it through their camera on a smartphone and it generates a payment screen.

In practice, if you are with your customer, you can show them the QR code on your phone and ask them to scan it from theirs. All the customer needs is a smartphone with a camera. They can just follow instructions that appear and you get paid instantly. No card machines or terminals - Just simple, fast payments.

Either party can lodge a dispute on the platform - the customer if they are not happy with the deliverables of a job, or the Trade Po if payment has been delayed/withheld for any reason. On the platform there is a ‘Dispute’ button which will initiate the process.

However, prior to doing this we recommend that you discuss the issue and try to resolve it with your customer first. In most cases, issues can be traced back to simple misunderstandings or poor communication between parties. Always best to go down the informal route or reach a compromise before creating an official dispute.

Please note: Onlinetradesmen is not party to any disputes via the TradeyPay Escrow service and should not be contacted in relation to disputes as we are not party to the transaction and have no details of it.

Disputes are managed by Trustshare, an independent 3rd party, Once you have sent valid documents over to support the dispute, both parties are then notified of the dispute and are request to provide any additional supporting documentation.

A request is then made to both parties to attempt to reach an agreement within 15 business days. Where agreement is not reached within this timeframe, Trustshare will make a decision within an additional 15 business days based on the supporting evidence provided by both parties and then distribute the relevant funds accordingly.

It is advisable that both parties engage in the process where a dispute is raised. It stands within reason that where a party does not provide any supporting evidence to defend their position, the dispute will settle against them.

Please note: Onlinetradesmen is not party to any disputes via the TradeyPay Escrow service and should not be contacted in relation to disputes as we are not party to any transactions and have no details of it.

Onlinetradesmen’s Everything App for Trade Pros is a single platform to help you better manage your business.
Depending on the subscription plan, the App allows business users to access relevant job leads, a business website, invoicing & quoting software, TradeyPay Escrow, access to business and personal discounts, e-learning and many other benefits.To join, you can register on a premium or basic plan here

Launched in 2006, Onlinetradesmen is Ireland's largest online marketplace connecting homeowners to qualified tradespeople and builders for home improvement projects.
Onlinetradesmen is also an all-in-one app designed to help Trade Professionals manage and grow their businesses – powering everything from their sales, marketing, and operations with a range of powerful, business applications that helps them thrive.
Onlinetradesmen.ie also owns and operates the online tool and hardware retailer, Handyhardware.ie, is an All-Ireland 2021 Marketplace winner and is rated excellent on Trustpilot.

There are a number of business user plan options depending on your needs and budget. For example, an annual premium subscription plan calculates at €46 per month excluding VAT. Once registered as a premium user, the all-in-one App for trade professionals includes relevant job leads, a business website, quoting and invoicing software, allocation of instant job alerts, TradeyPay Escrow, access to discounts, E-learning and many other benefits. Register 'here' to see all subscription plans.