Ciaran (and his colleague Paul) turned up when he said he would. Inspected the job which required replacement radiators, new gas boiler, identified where the leaks were coming from in the bathroom and gave a quotation which he stood by. Brian, a tiler colleague who works with Ciaran, had to do a quick job tiling around the bath once it was sealed, but promised to come back within a month to finish tiling all walls and floor. Brian returned in less than a month, identified a problem with the floor tiles, returned them to the store and brought back replacement tiles. No stress, anxiety or effort created for the house owner. He even worked late on a Sunday evening to finish the job and took all the debris away.
Superb team, Owner extremely happy. If I could give them 10 stars I would.