I initially employed Michael to replace a toilet, which he did well. Some months later, I used him again to replace a valve on a radiator—the day after, the head came off and could not be refitted. I contacted him, and he told me he would come back to replace it the following week. He did not show up.
This was followed by several more calls and texts over months in which he promised to return but never did, so I had to do it myself, though I had paid him a considerable sum.
He blocked me on WhatsApp and did not pick up my calls. Steer clear.