Worst experience ever. Promised he would be there first thing on Wednesday morning, Never showed. Rang me at 5.30 on Wednesday evening and gave me his word that he would be there first thing on Thursday morning. Arrived at 11 with the wrong tiles. Went away without even letting me know. Rang him, said he would be back some time today, gave me his word again, which clearly means nothing!! Clearly taking on as much work as he can and letting a lot of people down!!!