I hired Mick for a replacement boiler, he gave us a date and wanted a 2.3k euro prepayment. Gave it to him, all ready and confirmed to show up on a date of his choice. He didn't show up and said he would come at lunchtime. Lunchtime passes and he doesn't show up again, now it will be tomorrow Tuesday.
Tuesday comes Mick doesn't show up. I ring him and he eventually answers later in the day. He reschedules for Thursday.
He again doesn't show up, I rang him and he gave another excuse. Four times not showing up, and i'm taking time off to come and let him in each time. He also texted me thinking I was someone else the last day, letting on that he'd actually booked two people for Thursday and was making excuses for both.
I asked for my prepayment back, he said he would. I checked my bank to find he had only sent some back, keeping 50 euro for himself. He said this would be for a ''restocking fee''.
So to summarize, Mick has never showed up, did no work, lied about when he was coming to do work, and when asked for a refund, did not do so in full.